No integration required

Realtime reports

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No integration required

Realtime reports

Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus faucibus id lectus nec mattis.
No integration required

Realtime reports

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100%

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100%

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100%

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100%

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100%

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100%

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Report builder
Report builder

Build reports with custom statistics and frequencies.

Build reports with custom statistics and frequencies.

With SwiftCX you can create reports from scratch, or choose a preset template and edit it to suit your team. Establish daily, inter-day schedules, only business days, weekly, biweekly, monthly or completely custom. Maximum flexibility.

With SwiftCX you can create reports from scratch, or choose a preset template and edit it to suit your team. Establish daily, inter-day schedules, only business days, weekly, biweekly, monthly or completely custom. Maximum flexibility.

Historical

Keeps a history with all the reports that have been sent

Keeps a history with all the reports that have been sent

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Lorem ipsum dolor sit amet, consectetur adipiscing elit. Phasellus faucibus id lectus nec mattis. Pellentesque ut risus sed nulla condimentum aliquam.

Slack integration

Receive reports in your Slack channels

Receive reports in your Slack channels

Directly for those who need it. With SwiftCX you can generate specific reports for your individual leads, teams and agents.

Directly for those who need it. With SwiftCX you can generate specific reports for your individual leads, teams and agents.

Curious Minds

Curious Minds

Curious Minds

How can I create custom alerts?

With SwiftCX’s user-friendly interface, creating custom alerts is a breeze. Define the triggers, and you’re good to go!

How are alerts sent to the team?

SwiftCX delivers alerts seamlessly via Slack on Zendesk, ensuring your team stays in the loop without skipping a beat.

Can alerts be sent to specific agents?

Absolutely! You can specify which agents or teams should receive each alert, making sure everyone stays well-informed.

Do I need any coding skills?

Nope! SwiftCX is designed with simplicity in mind. You’ll be a master of alerts in no time, coding skills or not.

Jump Aboard

Jump Aboard

Jump Aboard

Get ready to elevate your team’s productivity. Don’t let crucial information slip through the cracks. SwiftCX awaits!

2023 SwiftCX Inc.® All rights reserved.

2023 SwiftCX Inc.® All rights reserved.