Evolution of CX Tools
Evolution of CX Tools
We are customers, leaders, and experts in our field. We're tired of customer-facing teams using software that lacks in innovation. We're building the future of tools for Support.
1960s-1970s
Emergence of Call Centers
The Dawn of CRM Software
1980s-1990s
1990s-Early 2000s
Email and Live Chat
Social Media Support & Help Desk Software
Mid-2000s:
2010s
The Rise of Artificial Intelligence & Natural Language Processing
The future of support
SwiftCX
1960s-1970s
Emergence of Call Centers
The Dawn of CRM Software
1980s-1990s
1990s-Early 2000s
Email and Live Chat
Social Media Support & Help Desk Software
Mid-2000s:
2010s
The Rise of Artificial Intelligence & Natural Language Processing
The future of support
SwiftCX
The future of customer support is here
The future of customer support is here
Let AI support you and your team — together, we can deliver the quality service your customers deserve.
Let AI support you and your team — together, we can deliver the quality service your customers deserve.
Get Started
Home
Resources
Home
Resources
Home
Resources
2025 SwiftCX Inc.® All rights reserved.
2025 SwiftCX Inc.® All rights reserved.