Agent assist

Agent assist

Agent assist

Empower your agents with AI to deliver customer excellence, hassle-free
Empower your agents with AI to deliver customer excellence, hassle-free
Empower your agents with AI to deliver customer excellence, hassle-free

100%

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100%

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100%

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Supercharge your team with powerful AI functionality

Supercharge your team with powerful AI functionality

Craft the perfect reply to your customer's questions with no effort

Craft the perfect reply to your customer's questions with no effort

Guide the AI on the fly

Guide the AI on the fly

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

Or provide deeper guidance

Or provide deeper guidance

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

Reduce effort on notes and wrap-up

Reduce effort on notes and wrap-up

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

When it comes to your business, one size doesn’t fit all. With SwiftCX’s custom alerts, you can tweak every detail to match your specific needs.

Curious Minds

Curious Minds

Curious Minds

How can I create custom alerts?

With SwiftCX’s user-friendly interface, creating custom alerts is a breeze. Define the triggers, and you’re good to go!

How are alerts sent to the team?

SwiftCX delivers alerts seamlessly via Slack on Zendesk, ensuring your team stays in the loop without skipping a beat.

Can alerts be sent to specific agents?

Absolutely! You can specify which agents or teams should receive each alert, making sure everyone stays well-informed.

Do I need any coding skills?

Nope! SwiftCX is designed with simplicity in mind. You’ll be a master of alerts in no time, coding skills or not.

Jump Aboard

Jump Aboard

Jump Aboard

Get ready to elevate your team’s productivity. Don’t let crucial information slip through the cracks. SwiftCX awaits!

2023 SwiftCX Inc.® All rights reserved.

2023 SwiftCX Inc.® All rights reserved.